This ain’t your usual “oops, we lost some data” story. No, no, this one’s got intrigue, betrayal, and a dash of corporate chaos worthy of your favorite office sitcom.
So, here’s the lowdown on the Coinbase data breach story that’s been shaking the crypto community.
Crime scene
Back in January, Coinbase got the heads-up that something fishy was going down.
An employee from TaskUs, the outsourcing company handling Coinbase’s customer support in India, was caught snapping photos of her work computer screen with her personal phone.
Yeah, taking pictures like it’s a casual Instagram story, but instead, it was sensitive customer info on display.
Now, hold onto your coffee mugs because it gets messier. This wasn’t just some rogue photo session.
According to former TaskUs employees, this worker, along with a suspected partner-in-crime, allegedly sold Coinbase customer data to hackers for cold, hard cash.
Imagine your office buddy secretly leaking your private emails for a quick buck, except here, it’s personal data of nearly 70,000 Coinbase customers on the line.
Dirty past?
Coinbase, despite knowing about this in January, only went public with the breach in mid-May after hackers demanded a $20 million ransom, which Coinbase refused to pay.
Instead of folding, they cut ties with the implicated TaskUs personnel and tightened their security controls.
TaskUs wasn’t exactly a stranger to controversy. Back in 2022, they were embroiled in a lawsuit over another crypto data breach involving Ledger, a hardware wallet maker, where they allegedly delayed notifying customers about the hack. So, this isn’t their first rodeo with data security slip-ups.
Punishment
Over 200 TaskUs employees were fired in a sweeping layoff linked to this scandal, sparking protests and quite a media buzz in India.
Coinbase faces potential costs between $180 million and $400 million to handle remediation and customer reimbursements.
So, even giants like Coinbase aren’t immune to insider threats and outsourcing risks.
It’s like trusting that one coworker who always forgets their entry cards, except when they don’t forget to snap secret pics of your confidential files.
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